Showcase

Browse the catalog of innovative third-party applications and WebRTC services integrated with Alcatel-Lucent IMS platform.

App of the Month

In-vehicule enriched calling

Category: Communications
Editor :
Summit Tech

Summit Tech unveiled the first IMS capable Connected Car at GSMA’s Innovation City enabling a new operator-controlled connected Car ecosystem.

The application leverages the New Conversation APIs to easily expend VoLTE’s high-definition voice and rich communications to the connected car, including various enriched calling experiences such as:

  • VoLTE and VoWi-Fi with call handover
  • multi-device / multi-user: the connected car becomes a second screen of the VoLTE mobile with automatic detection of user profile
  • location share
  • video share
  • real-time diagnostics
  • gesture control: view calls, message or data while keeping eyes on the road,
  • IP-messaging chat2speech
  • social presence to automatically advise a caller that the call is not private if there are other passengers in the car,
  • call enriched with menu display and selection when visiting to drive-thru restaurants
Release:
Feb 2015
Platforms:
AndroidWindows

Enriched unknown number

Category: Communications
Editor :
Alten

Alten created a solution to address the everyday issue of how to handle calls from unkown callers, i.e calling party not in service subscriber’s smartphone contact list.

The Enriched unknown number (EuN) service enriches the incoming “unknown” calls with supplemental information coming from a query to web applications or external sources. In case the query is unsuccessful (no information found), then the Calling Party is asked to record his/her first and last name.

When the called party answers the call, the calling party information is played using text to speech. The the Called Party can then accept or reject the call.

The EuN service highlights how New Conversation APIs solve Service Providers’ challenges in deploying VoLTE features add-on very easily and quickly.

Release :
April 2014
Platforms :
Android

SIPPO WebRTC Client and Plug-In

Category: Communications
Editor :
Quobis

Sippo Web Application Controller (WAC) has been integrated with the New Conversation APIs at 2 different levels:

  • at client APIs level using the ALU WebRTC SDK, which manages the signaling against the Alcatel-Lucent WebRTC Gateway,
  • at server APIs level to enrich the application with both RCS features (e.g. network presence, network contact list and IP-messaging…) and  call management features allowing the subscriber to configure a number of valuable features directly from the browser (e.g.call forwarding on logout  to forward a call to another number when the subscriber is not logged onto the WebRTC client).

This solution help Service Providers to extend their reach to the web and to create new revenues right from the browser. It highlights the value of a common WebRTC client for the rapid launch and consistent user-experience of multiple WebRTC applications such as Web Collaboration service, B2C click-2-call on enterprise’s portal and Gmail Plug-in service.

Release :
June 2014
Platforms :
iOSAndroidPC

Seamless Mobile Integration into CRM Processes

Category: Communications
Editor :
Phonedeck

Phonedeck solution improves B2B and B2C interaction by putting an enterprise’s customer calls into the right context using Customer Relationship Management (CRM) tools such as the Salesforce Platform.

Supported by Alcatel Lucent`s IMS APIs, Phonedeck developed a rich set of features, which are integrating mobile telecommunication network functionality into the CRM process. The application features intelligent routing based on presence and CRM data, enabling the correct employee to answer the customer’s call on either their mobile or directly in the browser tab running Salesforce. The CRM screen-pop displays relevant information about that customer. All calls are automatically logged in the cloud and can be reported to the entire sales team with just a click. Client data is kept separated from the smartphones address book and will be protected in compliance to the company policy. The work experience of sales and service representatives is significantly improved because of click-to-call, call transfer and routing, as well as easy conferencing and multi-device call handover.

Phonedeck solution blends IT applications (Salesforce CRM) with VoLTE communications, which drives improved productivity as well as customer satisfaction for businesses of all sizes, and therefore opens new enterprise markets to the service provider.

Release :
June 2014
Platforms :
iOSAndroidWindowsBlackBerryAnalog PhoneIMS HandsetPC

Incoming call filtering

Category: Communications
Editor :
Alten

This application uses New Conversation APIs to port a traditional Intelligent Network (IN) service to a web-based application.

Incoming call filtering provides advanced anonymous call features (including leg manipulation)  that formerly required IN-CS2 capabilities.

The new version of the service supports the capability to:

  • prompt the anonymous caller to record his name
  • play the recorded message to the service subscriber
Release :
March 2014
Platforms :
iOSAndroidWindowsBlackBerry

my NextGen Web Phone

Category: Communications
Editor :
Alcatel-Lucent

My NextGen Web Phone (mNGWP) is a virtual Smartphone powered by Alcatel-Lucent IMS, WebRTC and New Conversation APIs. It allows to receive your incoming 4G calls on your WebRTC second screen – a tablet or a PC- and answer the calls on the device of your choice. It also allows making calls from your second screen keeping your mobile identity.

mNGWP leverages both our WebRTC client library and New Conversation APIs server library to embed social and advanced communications features such as:

A synchronized contact list across the screens, leveraging the Network Contact list API:

A real-time network presence (connected, not connected, in-a-call..) and service discovery capabilities, leveraging the Network Presence API:

A Drag & Chat capability allowing Instant Messaging (IM) services leveraging the Network Chat API:

Starting a video conference call very easily and communicating in group as simply as you are doing one to one:

Personalizing the control of your incoming call, e.g. accept, decline or forward a call depending on your social availability status, leveraging the Call Direction API… and more!

Release :
February 2013
Platforms :
iOSAndroidPC

Elastic geo-fence virtualized secure area

Category: Communications
Editor :
NewAer

NewAer’s Proximity platform enables smartphones to become aware of their environment through radio fingerprinting within a space. Once a fingerprint is taken of an area, specific actions can be taken when the phone leaves or re-enters the area.

This application uses New Conversation APIs to initiate a call between a child’s and parent’s phones when the child’s feature phone is too far from the parent’s smartphone.

Release :
June 2012
Platforms :
Android

In proximity re-routing of cellular to fixed line

Category: Communications
Editor :
NewAer

NewAer’s Proximity platform enables smartphones to become aware of their environment through radio fingerprinting within a space. Once a fingerprint is taken of an area, specific actions can be taken when the phone leaves or re-enters the area.

This application uses New Conversation APIs to divert calls to the home phone when the smartphone is inside the home’s Wi-Fi zone.

Release :
June 2012
Platforms :
Android

PrivacyStar

Category: Communications
Editor :
PrivacyStar

PrivacyStar allows users to block unwanted calls and texts and get detailed activity reports.

New Conversation APIs enable PrivacyStar to extend discoverability of their app to iPhone users. It also enables PrivacyStar to improve the user experience through customized TTS announcements, video IVR and avatars.

Release :
June 2012
Platforms :
iOSAndroid

ezButler

Category: Communications
Editor :
Anana

ezButler is a marriage of user experience, IMS and Web 2.0.

With ezButler, subscribers can mix and match advanced calling features with social networking and social media. For example, they can convert a tweet into a ringback greeting. Or start a network conference through their Facebook wall, making group calls as easy as one to one call.

ezButler supports the following features:

  • Modern-day executive service: Use one calendar to organize your calls around work schedules and private time.
  • Early notification and social greeting: play a greeting announcement using your last tweet and anticipate the call before it interrupts you
  • Social network conference: Communicate in groups as easily as you do one on one.

ezButler was successfully demonstrated at Mobile World Congress 2012 and TIA 2012.

Release :
July 2012
Platforms :
iOSAndroid